Manual appointments

Increased task success rate of adding appointments manually after organizing input complexity in an intuitive event modal.

How might we design a user-friendly form with all these inputs?

The first iteration’s purpose was to test if we had all the inputs, and what inputs could be hidden.

I interviewed dental professionals to learn their mental model of an appointment. I went outside the platform’s user base because I needed a fresh perspective.

The inspiration for groups came from watching clinicians use their scheduling software with a minimal amount of inputs.

I combined my interview insights with testing results and grouped inputs into four categories of data, making the complexity feel intuitive.